Do Customers Need to Sign In to Google to Leave a Review?
Is a Google Account required?
Yes. Customers must be signed in to a Google Account to leave a Google review. This requirement applies whether they access your review page through your NFC Product, a QR code, or a shared link.
Does the customer need a Gmail address?
No. A Google Account and a Gmail address are not the same thing. Customers can create a Google Account using an existing email address from another provider.
If they already have a Google Account, they can use it to sign in and leave their review.
Why does Google ask customers to sign in after tapping?
Your NFC Product shares your review link with the customer’s phone. Google then handles access to the review page and any sign-in requirements.
A sign-in prompt does not, by itself, indicate a problem with your NFC Product. The customer needs to complete Google’s sign-in process before submitting their feedback.
Can Review⚡️Zaps remove the sign-in requirement?
No. Google controls this requirement. Review⚡️Zaps makes your review page easier to access, but it cannot bypass Google’s account or sign-in process.
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