FAQ

Frequently Asked Questions

Your customer taps their phone on a Google Review Stand or Card, and it takes them straight to your Google profile with the stars and review box ready to go. They choose their rating, share their experience, and hit submit. Quick, simple, done!

Choose a Google Review Stand for your checkout counter, reception desk, or service counter. Choose a Google Review Card to carry in your wallet and use at jobs or appointments. Have a storefront and a team on the road? Use both!

Yes! If your business has a Google profile that accepts reviews, you’re ready to get started. Our NFC Review Stands and Cards work for stores, restaurants, salons, contractors, mobile services, and more.

No! There’s no monthly ReviewZaps subscription and no charge per tap. Keep collecting customer reviews without another monthly bill.

Yes! Follow our provided step-by-step guide to connect your Google Review Stands or Cards to your business. Setup usually takes about five minutes. No need to send us your Google review link when you order.

Yes! Our NFC Google Review Stands and Cards work with both iPhone and Android. Customers use their own phone to tap and head straight to your Google review page.

No! Customers can tap your Google Review Stand or Card and leave a review without downloading a special app.

Yes! Google requires customers to sign in to leave a review. They can use their existing account - there’s no separate ReviewZaps account to create.

No! No batteries, charging, or cables needed. Set up your NFC Review Stand or Card, and it’s ready for customers.

Yes! Every Google Review Stand and Card supports unlimited taps. Keep your stand on the counter and your card in your wallet - you can use them again and again.

More review stands and cards mean more chances to collect reviews! Put a stand at each checkout and a card in every team member’s hands. That can help bring reviews in faster - and bundles save you money per item.

Yes! Connect each location’s Google Review Stands and Cards to its own Google review page. You can also connect several products to the same page so your whole team can collect reviews for one business.

Yes! Follow our step-by-step guide to connect your NFC Review Stand or Card to a different Google review page. You can update the products you already have.

Keep it friendly and simple! After a purchase, service, or appointment, try: “We’d love to hear about your experience. If you’d like to leave a Google review, just tap here!” Your Google Review Stand or Card makes the next step easy.

Yes! Google allows businesses to ask for honest reviews. Our Google Review Stands and Cards help bridge the gap between asking and actually getting a review. No searching for your business or figuring out where to leave feedback - just tap and get started!

Yes! Choose a bundle on our product pages, or email support@reviewzaps.com for larger quantities and custom branding options. Tell us what you have in mind, and we’ll help you explore the options.

We usually ship within one business day, with Fast Free Shipping throughout the contiguous U.S. Your order is expected to arrive 2-3 business days after it ships. We'll email you the tracking details.

Yes! Your order is backed by our 180-day money-back guarantee. Just email support@reviewzaps.com with your order number to start a return within 180 days of delivery. You cover return shipping.

You’re covered! We offer free lifetime replacements for lost, stolen, or damaged NFC Review Stands and Cards. You just pay shipping. Email support@reviewzaps.com with your original order details, and we’ll help get your replacement started.

We’re here for you! Visit our Help Center for step-by-step guides, or email support@reviewzaps.com. Tell us what you need help with and include your order number if you have one.

Still have a question? Get in touch and a real person will answer.