Shipping policy
OUR SHIPPING POLICY
If you have questions about your order, contact our customer service team at support@reviewzaps.com.
You can check your order status using the links in your confirmation and shipping emails or by visiting your customer account.
OUR SHIPPING LOCATION & COURIER
ReviewZaps orders ship from the United States using UPS or USPS, depending on the shipping service.
Our shipping address is:
ReviewZaps
241 North 4th Street, STE 2892
Grand Junction, Colorado 81501
United States
FREE SHIPPING FOR THE CONTIGUOUS UNITED STATES
ReviewZaps offers Fast Free Shipping on all product purchases delivered within the contiguous United States—the 48 connected states and Washington, D.C.
We do not ship to Alaska, Hawaii, U.S. territories, or international destinations. Addresses outside our supported shipping area cannot be used at checkout.
Free shipping applies to product purchases. Under our Free Lifetime Replacement offer, the replacement product is free, but the customer is responsible for replacement shipping costs.
ESTIMATED SHIPPING TIME – CONTIGUOUS UNITED STATES
In-stock orders are typically processed and shipped within one business day.
Orders shipped using Fast Free Shipping are expected to arrive within 2–3 business days after the carrier receives the package. Shipping time is separate from order processing time, so this does not necessarily mean delivery 2–3 business days after you place your order.
If a product is out of stock or has a longer lead time, that information will be displayed on the product page.
You’ll receive an order confirmation after placing your order and a separate shipping email with tracking information once your package ships. Check your tracking link for the carrier’s latest estimated delivery date.
IF YOUR ORDER OR ITEMS ARE NEVER RECEIVED
If your order has not arrived, tracking shows delivery but you cannot locate the package, or items are missing from your shipment, email support@reviewzaps.com.
Please contact us from the email address used to place your order and include your order number, order date, and a description of what is missing. We’ll investigate the shipment and help resolve the issue.
PAYMENT METHODS WE CURRENTLY ACCEPT
We currently accept Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Shop Pay Installments, Apple Pay, Google Pay, and Amazon Pay.
QUESTIONS
If you have any questions about our shipping policy or need help with an order, contact us at:
