A staggering 95% of consumers read online reviews before making a purchase.
These numbers tell an important story. Customer reviews on Google have become a powerful marketing tool. Reviews carry significant weight, as 88% of shoppers trust them just as much as personal recommendations from friends or family.
Businesses with excellent reviews see up to 31% higher conversion rates compared to those with negative or no reviews. The impact on revenue is even more remarkable - companies that actively manage their online reputation generate 58% more revenue.
This piece will help you become skilled at requesting Google reviews effectively. You'll learn the perfect timing to ask and get proven templates that work. Our approach shows exactly how to get reviews that improve your local SEO rankings and create lasting customer trust.
Would you like to enhance your online reputation? Let's take a closer look at the importance of Google reviews and strategies to get more of them.
Why Google Reviews Are So Important
Image Source: EmbedSocial
Google reviews are the life-blood of online business reputation. Research by SEMRush shows businesses in the top three positions for local search results have an average rating of 4.1 stars [1]. This data proves reviews directly affect your business performance in many ways.
Boosts local SEO and visibility
Google's algorithm treats reviews as a vital ranking factor for local businesses. These "review signals" substantially affect your position in search results [2]. These signals include:
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Review recency and frequency—New, regular reviews show you have active and involved customers [2]
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Review quality and sentiment—Positive feedback builds authority with search engines [2]
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Keywords in reviews—Your customers' mentions of products or services can boost your relevance for those terms [1]
Reviews create fresh, user-generated content that search engines love, especially for local SEO [3]. This feedback loop increases your chances to show up in the coveted "Local Pack"—the top three listings that appear with a map [4].
Businesses with 4.0-star ratings or higher can appear in searches with "best" or "top" [2]. This feature alone can boost your visibility to people ready to buy.
Our NFC Google Review Stand can help you collect reviews right at the point of service. This tool helps you maintain a steady flow of new reviews needed to stay visible on Google Maps.
Builds trust and credibility
Reviews do more than help with algorithms—they create essential social proof. 88% of consumers trust online reviews as much as personal recommendations [5]. Reviews have become digital word-of-mouth referrals.
Trust signals shape the customer's trip. BrightLocal reports 93% of consumers read online reviews to check a local business's quality before visiting [5]. People now routinely research before buying, making reviews your digital storefront.
Customers can spot fake reviews easily. A perfect rating isn't always trustworthy—negative reviews can actually make you more credible [2]. Ratings under 4.8 or 4.7 stars on Google often seem more authentic to consumers [2]. You shouldn't try to get negative reviews, but occasional imperfect feedback shows authenticity.
Influences purchase decisions
The numbers tell a clear story about reviews and revenue. Businesses with more than 100 reviews earn 52% more revenue than those with fewer than 10 [4]. The impact is huge—businesses with over 25 recent reviews can see revenue jump up to 108% above average [1].
Reviews affect conversion rates too. Businesses rated 4-to-5 stars convert about 17% of visitors, while 1-to-3 star ratings only convert 9% [5]. A single star increase can boost business revenue by 5-9% [1].
These numbers reflect real consumer behavior: 57% of customers choose businesses with 4 or more stars [4]. Moving from 3 stars to 5 stars gets your business 25% more clicks from Google Local Pack [4].
Knowing how to ask customers for Google reviews goes beyond reputation management—it's crucial for business growth. Each positive review boosts visibility, builds trust, and drives purchasing decisions.
Responding to reviews matters just as much—88% of customers prefer to buy from companies that respond to all reviews, good and bad [5]. This interaction shows your steadfast dedication to customer satisfaction and strengthens your reputation.
When Is the Best Time to Ask for a Review?
Timing makes a significant difference in getting more review responses. Research shows that 77% of people write reviews within a week of using a product. About 8% will review the same day [6]. The right moment to ask for feedback can substantially boost both your review numbers and quality.
After a successful purchase or service
Your customers are most likely to leave reviews right after making a purchase. They feel most satisfied during this time, especially after a smooth transaction or exceptional service [6].
All the same, you shouldn't rush customers to review products they haven't fully tried. Service-based businesses should look for these strategic moments:
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Customers who show satisfaction during checkout
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Your post-purchase thank you page can say: "Thank you for your purchase! If you enjoyed your shopping experience, tell us (and others) about it!" [2]
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Post-purchase emails that highlight specific items bought [2]
Brick-and-mortar businesses can use our NFC Google Review Stand (https://reviewzaps.com/products/nfc-google-review-stand). This stand makes it easy to collect reviews during peak satisfaction moments. Place it near your checkout counter or exit area to work best.
Following positive customer feedback
Your customers often give clear signs when they're ready to leave a review. They basically give you the green light when they express satisfaction on their own [2].
Look for comments like:
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"You did amazing work, thank you!"
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"I'm really happy with what you've done here."
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"I told my friend about your business..." [2]
Phone support conversations create perfect review opportunities. A customer's gratitude shows they're satisfied with their experience [2]. But be careful—you might want to wait if you've just helped them solve a tough problem.
Post-delivery or usage of product
Most customers like to leave reviews after trying a product once or twice. Research shows 34% want to use it even more before sharing feedback [6]. You need to find the right balance between giving customers enough time with your product while keeping their excitement fresh.
Different products need different timing:
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Soft goods (apparel, cosmetics): About 14 days
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Perishable items (food, flowers): Around 14 days
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Seasonal products: 7 days works best [6]
Digital products like apps or software need a different approach. Base your requests on usage milestones instead of days—maybe after three active sessions or when users complete a module [1].
A second request after a week can work really well if customers don't respond at first. While 68% of customers respond to the first ask, another 28% leave reviews after a second reminder [6].
Data shows you need to balance between asking too soon and waiting too long. Most businesses see success when they ask for reviews between 7-30 days after fulfillment, depending on their industry [3].
Our NFC Google Review Stand makes this whole process easier. Customers can scan and leave reviews at exactly the right moment in their experience, whether right after service or during follow-up visits.
How to Ask Customers for Reviews the Right Way
The success of getting reviews depends on how you ask, not just when you do it. Studies show that 67% of consumers will leave reviews if asked the right way [7]. Many businesses don't deal very well with this process. Here are proven ways to get Google reviews that work.
Be polite and respectful
Good relationships are the foundations of getting reviews successfully. You should always be clear about your reasons for asking for feedback and how you plan to use it [7]. People respond better when they know why you need their input.
Let customers know that reviews are completely optional [7]. This relaxed approach creates trust and leads to more genuine feedback. Many companies come across as too pushy, which puts customers off right away.
Your messages should be short and clear [8]. People often ignore or delete long requests. Your customers have busy lives, so make your requests quick to read and easy to act on.
Our NFC Google Review Stand (https://reviewzaps.com/products/nfc-google-review-stand) reflects this approach. Customers can choose when to give feedback by simply tapping their phone on the stand.
Personalize your message
Standard requests rarely work. In stark comparison to this, personal touches make your request feel real and thoughtful, which gets more responses [1].
Talk about specific details like product names, delivery dates, or features [1]. "How are you enjoying your Organic Cotton Queen Sheet Set in Cloud White delivered on April 23?" works better than "Please review your recent purchase." These details show you care and help customers remember their experience.
Use customers' preferred names from their profiles [1]. Add details about their loyalty tier or membership level if they have one [1]. Small details like these turn basic requests into meaningful conversations.
Dynamic image URLs that show contact-specific data can make a difference [9]. Pictures grab attention better, especially when they show what the customer bought.
Write like you're talking to a friend [10]. Natural language and well-placed emojis keep things friendly and create real connections, even through digital messages.
Include a clear call to action
People ignore unclear requests in our busy world. Your success depends on being specific about what you want customers to do [11]. Tell them exactly what action you need and when you need it [11].
Make your call to action simple to follow [11]. Remove any steps that might confuse or slow down the process.
Add a direct link to your Google review page [12]. This direct approach makes it easy—no searching around or figuring out where to go [13]. Each extra step reduces the chance of getting a review.
Simple instructions work best:
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Click this link: [Review Link]
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Rate your experience
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Share your thoughts (optional but helpful)
Our NFC Google Review Stand makes this even easier. Customers can reach your review page with one tap of their phone. This technology removes barriers and makes leaving reviews simple.
Note that effective calls to action balance clarity with respect for your customer's time [11]. People are more likely to help when they understand both how to leave a review and why it matters.
8 Proven Google Review Request Templates
Let's explore eight proven templates that get results for review requests. You can adapt these messages to fit your business needs.
1. Post-purchase thank you template
This template works best right after a purchase when customers feel most satisfied:
"Hi [Customer Name], thanks for choosing [Your Business Name]! We hope you had a great experience with us. If you have a moment, we'd love to hear your feedback in a quick Google review. Your input not only helps us improve but also supports others in choosing our services. [Google Review Link]"
Our NFC Google Review Stand (https://reviewzaps.com/products/nfc-google-review-stand) at your checkout counter helps capture reviews during these peak satisfaction moments.
2. After-service follow-up template
Send this message soon after you complete a service while everything stays fresh in mind:
"Hi [Client Name], we're glad we were able to help you with [specific service]. At [Company Name], we strive to provide the best possible experience for our valued customers. Would you mind taking a moment to share your thoughts on Google? Your feedback helps others in our community make informed decisions. [Google Review Link]"
3. Repeat customer appreciation template
Your loyal customers leave positive reviews more often. Show them you value their support:
"Hi [Name], we've noticed you're one of our loyal customers, and we truly appreciate your continued support! Would you mind sharing your experience with us? Your review will help others discover why you keep coming back. [Google Review Link] As a token of our appreciation, enjoy [small incentive] on your next visit."
4. Event attendee feedback template
Gather feedback right after your event when excitement runs high:
"Hey [Name]! Thank you for attending our recent [Event Name]. We hope you had a wonderful time! If you could take a moment to share your experience on Google, it would help others discover our future events. [Google Review Link] We'd love to hear what you enjoyed most!"
5. Product usage follow-up template
Ask for customer's thoughts after they've used your product:
"Hi [Name], we hope you're loving your new [Product]! Now that you've had some time to use it, we'd love to hear your thoughts. Would you mind sharing your experience in a quick Google review? [Google Review Link] Your feedback helps us improve and assists others in making informed decisions."
6. Tech support experience template
Request feedback after solving a technical issue:
"Hi [Name], we hope everything is running smoothly now! If our tech team was able to resolve your issue satisfactorily, would you mind sharing your experience? Your feedback helps us improve our support process and assists others seeking technical help. [Google Review Link]"
7. General feedback request template
This versatile template fits almost any situation:
"[Name], thanks for choosing [Business]. If you enjoyed your customer experience, please think over leaving us a Google review. It only takes a minute, and your feedback helps us grow while helping others find our business. [Google Review Link]"
8. Incentivized (but compliant) review request
You can offer ethical incentives without violating Google's policies:
"Hi [Name], we value your feedback! Leave a review to be entered into our monthly drawing for [prize/discount]. We appreciate honest feedback—both positive and constructive comments help us improve. [Google Review Link]"
Add personal details about your customer's purchase or experience to these templates. The NFC Google Review Stand makes everything easier by letting customers tap their phones to access your review page instantly.
Best Channels to Send Review Requests
The right communication channel can make a big difference in your review response rates. You have many options to choose from, and picking methods that line up with your customers' priorities is vital. Here's a look at the best channels to get Google reviews.
Email stands out as one of the best channels to collect customer reviews. When done right, it can boost your review volume nine times [5]. This method works great because customers can take their time to think about their experience and respond when it suits them.
Here's how to write effective review request emails:
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Start with the customer's name in the greeting
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Add details about what they bought
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Write short messages with clear next steps
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Add a direct link to your Google review page
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Use a clean design without clutter
Adding follow-up emails can increase your review volume by 50% [5]. This makes email a key part of getting more reviews.
SMS
Text messages get amazing results with open rates near 98% [14]. This is a big deal as it means that texts perform much better than emails. People usually read texts within three minutes [15], which makes SMS perfect for quick feedback.
Your SMS review requests should:
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Stay under five lines [14]
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Include the customer's name and product details [14]
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Go out 24-48 hours after purchase or service [16]
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Have a short, easy-to-click link [17]
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Sound like your brand without using text speak [14]
SMS works best when you pair it with other channels like email. This integrated approach reaches customers at the right time on their favorite devices [5].
In-person
Direct requests often get the best response rates because they feel more authentic [4]. Local businesses and service providers who meet customers face-to-face see great results with this approach.
Here's how to get the most from in-person requests:
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Help staff spot happy customers who might leave reviews [4]
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Ask for reviews after customers share positive feedback [4]
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Use QR codes that take customers straight to your review page [4]
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Try our NFC Google Review Stand (https://reviewzaps.com/products/nfc-google-review-stand) so customers can tap and review right away
This smart stand makes leaving reviews easier at checkout or after service, which leads to many more responses.
Social media
Social media helps collect reviews because 74% of buyers use these platforms to make buying decisions [18]. Customers who interact with your content are more likely to share feedback.
Try these social media review strategies:
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Post direct review requests now and then [18]
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Keep review requests at the top of your profiles [18]
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Show off positive reviews to motivate others [18]
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Put review links in your bio section [18]
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Answer comments and messages quickly [18]
These platforms let you ask for reviews in a relaxed way that fits how people use social media.
Printed materials
Physical review requests work well with digital methods. Using printed cards alongside digital follow-ups can boost how many reviews you get [19].
Good printed materials include:
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Business cards with Google review QR codes
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Thank-you notes showing how to leave reviews
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Receipts with review links or QR codes
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Review requests in shipped packages
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Counter cards featuring our NFC Google Review Stand
Send a follow-up email or text about a week after giving out printed materials [19]. This approach reminds customers in different ways throughout their experience.
Giving customers several ways to leave reviews lets them pick what works best for them, which leads to more responses overall.
Tips to Increase Review Response Rates
Your review collection success depends on several elements that can boost your response rates. A few simple adjustments to these elements will help you get better feedback from more customers.
Send at the right time
The timing of your review requests will affect your response rate. Each product needs a different waiting period:
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Consumables: 7-10 days after delivery allows for multiple uses [1]
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Electronics: 14-21 days permits thorough testing [1]
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Clothing: 5-7 days gives customers time to try items [1]
The day and time you send requests matter. Midweek requests get 8-10% higher engagement than those sent on Mondays or Fridays [20]. Morning requests work better and get about 5% higher response rates than afternoon messages [20].
Every industry has its sweet spot, but one rule stays the same – wait until customers have fully experienced what you offer [6]. Our NFC Google Review Stand (https://reviewzaps.com/products/nfc-google-review-stand) helps solve this by letting customers leave reviews right when they're most satisfied.
Keep it short and friendly
Long, complex requests put people off. Short messages respect your customers' time and make them more likely to respond [12]. Be direct but warm in your approach.
Your brand's message can affect engagement levels and lead to more detailed reviews [5]. Let your brand personality shine through – just make sure it matches your website's tone and builds a sense of community [5].
Use mobile-friendly links
Most customers write reviews during their free moments, so mobile optimization is vital. Include clickable links that take them straight to your review page to make the process smooth [12].
Mobile-friendly requests can really boost your response rates [21]. Use tools like Bitly to create trackable URLs [20]. Keep the process simple with just 1-2 clicks – any more might make customers give up [20].
Follow up once if needed
No response after a week? One follow-up message works well [20]. Using fresh language in one to three reminders (not just copying your first message) could boost your response rate by up to 36% [22].
Don't overdo the follow-ups – too many emails will only annoy your customers [6]. Most review systems automatically send a reminder 5-7 days after the first request [23]. This gentle reminder often works for customers who meant to review but forgot [24].
How to Use Tools Like NFC Google Review Stand
Image Source: Etsy
Modern tools can improve your review collection process significantly. NFC Google Review Stands are physical devices that capture customer feedback when satisfaction levels peak.
What is the NFC Google Review Stand?
The NFC Google Review Stand features Near Field Communication (NFC) technology in a specially designed physical stand [2]. Your customers can leave a Google review by tapping their smartphone on this small, contactless device [25]. The technology works with most modern smartphones, making it accessible to more people [26].
These stands come in different designs. The stable NTAG®213 PVC stands work well in retail stores, restaurants, and hotels [27]. Businesses can opt for NTAG®216 PVC stands that offer more data storage and can share marketing information or coupon links along with review options [27].
How it simplifies the review process
NFC Google Review Stands shine because of their simplicity. Your customers won't need to search for your business or type URLs in a browser [3]. This uninterrupted interaction improves customer participation and helps you collect more reviews [25].
The stands make leaving feedback quick and easy. Your customers can share their thoughts while their experience is still fresh [26]. A simple tap does the job—without apps, complex instructions, or subscriptions [28].
Many stands include QR codes for customers who don't have NFC-enabled devices [28]. This dual feature lets smartphone users leave reviews whatever their device capabilities.
Where to place it for best results
The right placement is vital to maximize your NFC Google Review Stand's potential. Here are some high-traffic spots with frequent customer interactions:
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Cashier or checkout area - Customer satisfaction peaks after completing a purchase [2]
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Table or seating area - Restaurant customers can share feedback right after their meal [2]
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Reception or entrance - Entry/exit points make stands visible to everyone [2]
Your stand should be easy to spot and reach. Businesses have seen 20-30% more engagement just by placing stands in the right spots [29].
Link: https://reviewzaps.com/products/nfc-google-review-stand
Our NFC Google Review Stand makes collecting reviews simple. You'll get more authentic feedback while giving customers a modern, tech-savvy experience. Visit https://reviewzaps.com/products/nfc-google-review-stand to learn how this trailblazing tool can change your review strategy.
How to Respond to Reviews Once You Get Them
Getting reviews is just the start—your responses complete the feedback loop. The way you interact with customer reviews will affect your online reputation and future business opportunities.
Thank customers for positive reviews
You should quickly thank customers who leave positive feedback [30]. Mention specific details from their review to show you read it carefully [31]. Your responses should be short but personal—no one wants to read long replies [31]. You can highlight the business aspects they mentioned to reinforce your brand's strengths [32].
Address concerns in negative reviews
Of course, negative reviews need careful handling. Start by thanking the reviewer for their feedback [33]—this shows you value their input whatever they say. Show real empathy by proving their feelings right without getting defensive [33]. Give them clear steps to fix their concerns [7], and if possible, ask them to continue the conversation privately [8].
Stay professional and timely
Make sure to respond to all reviews within 24-48 hours to show you care [7]. Yes, it is true that 53% of customers expect businesses to respond within one week [33]. Stay professional even when you face harsh criticism—never reveal reviewers' personal information or attack them [34]. Add your name or initials to make responses more authentic [34].
Our NFC Google Review Stand makes it easier to collect reviews and track new feedback, which helps you respond quickly to all customer comments.
Conclusion
Google reviews are vital to business growth and success in today's digital world. Learning to ask for them the right way can change your online reputation, boost your local SEO rankings, and affect your bottom line by a lot.
The best time to ask for reviews comes at moments when customers are most satisfied - right after a purchase, when they share positive feedback, or once they've used your product enough. Your response rates will improve across all channels if you keep your messages personal and brief.
The way you ask matters as much as your timing. Review requests need to be respectful, personalized, and should make it easy for customers to take action. You can effectively use email, SMS, in-person requests, social media, and printed materials when the situation calls for it.
Our NFC Google Review Stand (https://reviewzaps.com/products/nfc-google-review-stand) makes this process even simpler. Customers can leave reviews with a quick tap of their smartphone. This smart solution at checkout counters or service points helps you collect more reviews while catching customers at their happiest moment.
Getting reviews is just the beginning. Quick, professional responses to every review - good or bad - complete the feedback loop and show your dedication to customer satisfaction.
Put these ideas to work and watch your reviews multiply. Every genuine review builds your online presence, increases customer trust, and brings more business your way. Your commitment to collecting and addressing customer feedback will set you apart from competitors and create an ongoing cycle of business growth.
Key Takeaways
Master the art of requesting Google reviews to transform your online reputation and drive business growth with these proven strategies:
• Time your requests strategically - Ask for reviews during peak satisfaction moments: immediately after successful purchases, following positive feedback, or 7-30 days post-delivery when customers have experienced your product.
• Personalize your approach - Use customer names, mention specific purchases, and maintain a conversational tone while keeping messages concise and respectful with clear calls-to-action.
• Leverage multiple channels effectively - Combine email (9x review increase potential), SMS (98% open rates), in-person requests, and innovative tools like NFC Google Review Stands for maximum reach.
• Respond professionally to all reviews - Thank positive reviewers within 24-48 hours, address negative feedback with empathy and solutions, and maintain professionalism to build lasting customer trust.
• Use proven templates that work - Implement the 8 tested templates for different scenarios (post-purchase, service follow-up, repeat customers) while customizing them with specific customer details.
Remember that businesses with excellent reviews enjoy 31% higher conversion rates and up to 58% more revenue. Each authentic review strengthens your local SEO rankings, builds social proof, and creates a powerful cycle of customer acquisition and retention.
FAQs
Q1. What's the best time to ask customers for Google reviews? The ideal time is shortly after a positive interaction, such as a successful purchase or service completion. For products, wait 7-30 days to allow customers to experience them fully. The key is to catch customers at their peak satisfaction moment.
Q2. How should I phrase my review request to customers? Keep your request polite, brief, and personalized. For example: "Hi [Name], thanks for choosing [Your Business]. If you enjoyed your experience, we'd really appreciate a quick Google review. Here's the link: [Review Link]. Your feedback helps us improve and assists others in finding our business."
Q3. Which channels are most effective for requesting reviews? Email and SMS are highly effective, with email potentially increasing review volume by 9 times and SMS having a 98% open rate. In-person requests and social media can also be powerful. Consider using multiple channels to reach customers through their preferred method of communication.
Q4. How can I make it easier for customers to leave reviews? Provide a direct link to your Google review page in your request. Consider using tools like NFC Google Review Stands, which allow customers to leave reviews by simply tapping their smartphones. The easier you make the process, the more likely customers are to follow through.
Q5. Should I respond to the reviews I receive? Yes, responding to reviews is crucial. Thank customers for positive reviews within 24-48 hours, referencing specific aspects of their feedback. For negative reviews, respond professionally, show empathy, and offer solutions. Engaging with reviews demonstrates your commitment to customer satisfaction and can improve your online reputation.
References
[1] - https://www.onrampfunds.com/resources/7-tips-for-personalizing-review-requests
[2] - https://www.rfidcard.com/the-ultimate-guide-to-nfc-google-review-cards-everything-you-need-to-know/?srsltid=AfmBOoqA0ua4BNSJL6ENvZaUj-_jiDlyhpYRdGv7Bm52RWdsEdv7K2Fs
[3] - https://www.rfidcard.com/what-is-nfc-google-review-stand/?srsltid=AfmBOopR2X5ZQDJ8yWTfF4gAmWpSzU6W5jkMlWsh2L2CvWwpjfeUClEw
[4] - https://www.anologix.com/9-strategies-for-requesting-reviews/
[5] - https://www.yotpo.com/resources/how-to-ask-customers-for-reviews/
[6] - https://www.reviewxpo.com/how-to-follow-up-customers-for-product-reviews
[7] - https://ravecapture.com/customer-review-response-templates-that-build-trust/
[8] - https://ravecapture.com/5-strategies-for-responding-to-negative-reviews-with-examples/
[9] - https://help.gohighlevel.com/support/solutions/articles/155000005916-how-to-personalize-review-requests-using-custom-sms-templates
[10] - https://www.podium.com/article/ask-for-google-reviews
[11] - https://www.forbes.com/councils/forbescoachescouncil/2018/12/26/why-your-call-to-action-needs-to-be-clear-and-compelling/
[12] - https://wisernotify.com/blog/review-request-message/
[13] - https://blog.reviews.io/post/how-to-ask-for-google-reviews
[14] - https://okendo.io/resources/blog/sms-review-request/
[15] - https://embedsocial.com/blog/sms-review-requests/
[16] - https://blog.reviews.io/post/5-awesome-review-collection-email-examples
[17] - https://www.apptoto.com/best-practices/sms-review-requests
[18] - https://www.socialpilot.co/reviews/blogs/how-to-ask-for-reviews
[19] - https://littlemountainprinting.com/articles/how-to-get-more-google-reviews-printed-review-cards/
[20] - https://www.dialoghealth.com/post/guide-on-asking-for-patient-reviews-with-templates-included
[21] - https://memberclicks.com/blog/how-to-increase-survey-response-rates/
[22] - https://www.qualtrics.com/experience-management/research/tools-increase-response-rate/
[23] - https://help.broadly.com/hc/en-us/articles/20534079844119-Review-Request-Follow-ups
[24] - https://www.omnisend.com/blog/product-review-email/
[25] - https://ninjapop.io/blogs/news/nfc-google-review-stand-the-ultimate-review-guide
[26] - https://www.minimediaco.com/how-to-get-google-reviews-to-improve-your-ranking-and-why-nfc-cards-are-a-game-changer?srsltid=AfmBOoo7aEyQ49ZI2bNXE-IT25QY7rwdm4C_uqZoF2vkqlld0wZdRYtY
[27] - https://www.rfidcard.com/the-ultimate-guide-to-nfc-google-review-cards-everything-you-need-to-know/?srsltid=AfmBOoqn1URk6ZTP1_0ttDNaPgL7vIfYmh_LBv3egtmrWCreB0enzSD0
[28] - https://manuals.plus/asin/B0D9QRQPJW
[29] - https://reviewhighway.com/articles/business-best-practices-for-nfc-qr-review-devices/?srsltid=AfmBOorDbSfSgnDAt6np9kva0oeIhMK1QVPBFzq3HCqe9RuuOWVVcp-w
[30] - https://usersnap.com/blog/positive-review-response-examples/
[31] - https://broadly.com/blog/how-to-respond-positive-reviews/
[32] - https://www.usehatchapp.com/blog/how-to-respond-to-google-reviews
[33] - https://www.reviewtrackers.com/guides/examples-responding-reviews/
[34] - https://support.google.com/business/answer/3474050?hl=en
